Terms of Service / Service Agreement

Terms of Service for Potable Water ServiceTerms of Service for Potable Water and Wastewater ServicesService Agreement for Potable Water ServiceService Agreement for Potable Water and Wastewater Service

Terms of Service for Potable Water Service

County Line Special Utility District (hereinafter District) was created pursuant to the provision of Texas Water Code, Chapters 49 and 65 and 30 Tex Admin. Code 293.11 and 293.12 to purchase, own, hold, lease and otherwise acquire sources of raw water supply; to build, operate and maintain facilities for the transportation of water; and to sell water potable water and wastewater services to town, cities, and other political subdivisions of this state, to private business entities and to individuals. District operating policies, rates and regulations are formulated and affected by a Board of Directors elected by the public.

The District has adopted bylaws which establish the makeup of the Board of Directors, establish the terms of office, provide for annual and regular meetings, provide for reserve accounts and establish the rights of the consumers and other important regulations of the potable water and wastewater systems. These bylaws are amended from time to time and are on file for inspection in the District’s office.

Each service is for the sole use of one dwelling or business and any transfer of potable water to another dwelling or business is prohibited. Infraction of this rule will result in the loss of potable water service.

County Line SUD produces a portion of its water from wells located in the Edwards Aquifer and a portion from surface water. Testing has shown that water produced from the Edwards Aquifer has a fluoride content of 3.38mg/l. High fluoride levels have been known to cause staining of children’s teeth. If you have any questions, please contact your dentist.

County Line SUD began using chloramines to disinfect the water beginning December 2004. This type of potable water treatment can cause problems in the use of dialysis machines and if used for fill water in fish tanks. If this water is used in a dialysis machine please contact your doctor. Check with an appropriate person before using in a fish tank.

County Line SUD installs a check valve at the potable water service meter to prevent water from returning to the system. Each user must check the pressure release valve on the water heater to make sure it is in working order. A malfunction of the pressure release valve could cause damage to your home’s water system or injury to persons in the home. Please contact a plumber or County Line SUD Management if you have any questions. There is appropriate pressure regulating equipment available for use on water heaters, check with a plumber.

The current potable water rates are $40.36 per month minimum. Additionally, charges for gallons of water used are:

  • $3.65 per thousand gallons for the first 5,000 gallons
  • $4.26 per thousand gallons for the next 5,000 gallons
  • $4.89 per thousand gallons for the next 5,000 gallons
  • $5.63 per thousand gallons for the next 5,000 gallons
  • $6.47 per thousand gallons for all over 20,000 gallons
  • A $15.00 fee is charged for all accounts that have not been paid in full by the 15th.
  • A $25.00 fee is charged for all returned checks.
  • A $40.00 fee is charged if service is disconnected due to non-payment.
  • A $210.00 fee is charged if a meter lock is cut off or damaged.

This information is correct as of April 18, 2022.

“County Line Special Utility District is an equal opportunity provider and employer, with an open door policy.”
To file a complaint write to: County Line SUD, Attn: Board of Directors
8870 Camino Real, Uhland, TX 78640

Terms of Service for Potable Water and Wastewater Services

County Line Special Utility District (hereinafter District) was created pursuant to the provision of Texas Water Code, Chapters 49 and 65 and 30 Tex Admin. Code 293.11 and 293.12 to purchase, own, hold, lease and otherwise acquire sources of raw water supply; to build, operate and maintain facilities for the transportation of water; and to sell water potable water and wastewater services to town, cities, and other political subdivisions of this state, to private business entities and to individuals. District operating policies, rates and regulations are formulated and affected by a Board of Directors elected by the public.

The District has adopted bylaws which establish the makeup of the Board of Directors, establish the terms of office, provide for annual and regular meetings, provide for reserve accounts and establish the rights of the consumers and other important regulations of the potable water and wastewater systems. These bylaws are amended from time to time and are on file for inspection in the District’s office.

Each service is for the sole use of one dwelling or business and any transfer of potable water to another dwelling or business is prohibited. Infraction of this rule will result in the loss of potable water and / or wastewater service.

Potable Water: County Line SUD produces a portion of its water from wells located in the Edwards Aquifer and a portion from surface water. Testing has shown that water produced from the Edwards Aquifer has a fluoride content of 3.38mg/l. High fluoride levels have been known to cause staining of children’s teeth. If you have any questions, please contact your dentist.

County Line SUD began using chloramines to disinfect the water beginning December 2004. This type of potable water treatment can cause problems in the use of dialysis machines and for fill water in fish tanks. If this water is used in a dialysis machine please contact your doctor. Check with an appropriate person before using in a fish tank.

County Line SUD installs a check valve at the potable water service meter to prevent water from returning to the system. Each user must check the pressure release valve on the water heater to make sure it is in working order. A malfunction of the pressure release valve could cause damage to your home’s water system or injury to persons in the home. Please contact a plumber or County Line SUD Management if you have any questions. There is appropriate pressure regulating equipment available for use on water heaters, check with a plumber.

Potable Water Rates: The current potable water rates are $40.36 per month minimum. Additionally, charges for gallons of water used are:

  • $3.65 per thousand gallons for the first 5,000 gallons
  • $4.26 per thousand gallons for the next 5,000 gallons
  • $4.89 per thousand gallons for the next 5,000 gallons
  • $5.63 per thousand gallons for the next 5,000 gallons
  • $6.47 per thousand gallons for all over 20,000 gallons

Wastewater Rate: The current wastewater rates for a Standard connection are $65.00 per month.

  • A $15.00 fee is charged for all accounts that have not been paid in full by the 15th.
  • A $25.00 fee is charged for all returned checks.
  • A $40.00 fee is charged if service is disconnected due to non-payment.
  • A $210.00 fee is charged if a meter lock is cut off or damaged.

This information is correct as of April 18, 2022.

“County Line Special Utility District is an equal opportunity provider and employer, with an open door policy.”
To file a complaint write to: County Line SUD, Attn: Board of Directors
8870 Camino Real, Uhland, TX 78640

Service Agreement for Potable Water Service

View/Download Service Agreement for Potable Water Service

Service Agreement for Potable Water and Wastewater Service

View/Download Service Agreement for Potable and Wastewater Service Combined