New Account Billing & Payment System

County Line SUD is converting to a new billing system!  The bills that will be mailed out in July will be on an 8X11 sheet of paper and include a return envelope. Click here for an example of the new bill format: Sample Bill

Beginning July 23rd you may register for and access your account online by clicking here. Automatic credit card payments and the option to receive email bills only will have to be re-established in the new billing system. The card processing is performed by a 3rd party and will not transfer. You will need your account number and tenant number which can be found on the bill mailed to you.

Auto bank draft payments will continue without any action on the customers part.

Stage 2 Water Rationing is in effect: Outside watering between 10:00 am and 8:00 pm is strictly prohibited. Customers whose address ends with an even number is asked to water only on Sunday and Thursday. Customers whose address ends with an odd number is asked to water only on Saturday and Wednesday. 

Our office is open to the public, Monday – Friday 8:00am – 5:00pm.   

Automatic Bank Draft: County Line SUD is able to provide this service at no charge. Please click on the following link, fill out the form and return it to the office with a voided check. Bank Authorization form

Year Round Water Conservation: No watering between 10AM and 8PM.  You may water on any day(s).  As future drought conditions dictate more strigent levels of water conservation, this website will be updated with that information.

Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.

Board of Directors Meeting – Monday, August 16, 2021 at 6:30 PM. The public may join the meeting via Zoom:  Web: www.Zoom.com   Join A Meeting   Meeting ID: 732 156 8424 Passcode: 3GV8y1  or  by Phone: 1-346-248-7799 Meeting ID: 732 156 8424 Passcode: 474267

For our latest meeting agendas and minutes visit our Meeting Information section.

County Line SUD encourages members to report suspicious or criminal activity regarding our water supply system to 512-398-4748, 512-738-2073 or generalmanager@clsud.com.

Open Records Request – Many of our documents are on this website ( Audits, Consumer Confidence Reports, Agendas and Minutes ), however, if you do not find what you are looking for please fill out and return the Open Records Request form. Open Records Request Form