OFFICE CLOSED TO THE PUBLIC – Due to the COVID-19 virus and out of a concern for our community and customers, CLSUD will be closing our office to the public effective immediately (3/21/2020). All employees will continue to report to work and perform their duties to ensure our services are available without interruption. Please see below for alternative ways to pay your utility bill without coming to the office.
COVID-19: The National Association of Water Companies, the American Water Works Association and the Association of Metropolitan Water Agencies have release a joint statement. You may click here to read it: Joint_Statement_on_Tap_Water
County Line SUD Staff and Board of Directors are following recommendations made by the Texas Public Utility Commission / TCEQ. We will continue to monitor this ongoing event. We are looking forward to when we can open the office again as we enjoy visiting with our customers. In the meantime, you may pay your bill via check, money order, Bank Draft, Pay By Phone or Pay Online. We have a drop box on the right hand side of the office building that is always accessible. The directions for the electronic methods of payment are listed below.
Automatic Bank Draft: County Line SUD is able to provide this service at no charge. Please click on the following link, fill out the form and return it to the office with a voided check. Bank Authorization Form
Pay By Phone: To pay your bill by phone: please dial 512-995-7397. You will need your account number and your zip code handy before calling. The payment system accepts VISA or MasterCard. This service is available 7 days a week / 24 hours a day!
Online Billing and Payments County Line SUD has a new online billing system that gives you the option to view and pay your bill online. To register go to www.rvspay.net/clsud. You will need to have your account number and zip code to set up your online account. Once you register, you may click on Bill Notification Service and choose to receive email bills, text message bills or both! All payments are secure and your information is never shared with anyone. The payment system accepts VISA or MasterCard. Call us at (512) 398-4748 if you have any questions.
Year Round Water Conservation: No watering between 10AM and 8PM. You may water on any day(s). As future drought conditions dictate more strigent levels of water conservation, this website will be updated with that information.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Board of Directors Meeting – Monday, May 18, 2020 at 6:30PM at County Line SUD offices. We are planning on having the May Board meeting via conference call. Updated information will be posted here on May 13th.
For our latest meeting agendas and minutes visit our Meeting Information section.
County Line SUD encourages members to report suspicious or criminal activity regarding our water supply system to 512-398-4748, 512-738-2073 or firstname.lastname@example.org.
Open Records Request – Many of our documents are on this website ( Audits, Consumer Confidence Reports, Agendas and Minutes ), however, if you do not find what you are looking for please fill out and return the Open Records Request form. Open Records Request Form